MANAGING CONFLICT

This 1-day Managing Conflict course is ideally aimed at Managers and Leaders in the business, and explains how to manage conflict in a professional and positive way.

Course Type

In House / Virtual Zoom Classroom.

Currently non-accredited.

Certificate of Completion for attending.

**This course can also be conducted as a facilitated workshop, on site, with a full team within an organisation.**

** To arrange a group booking for multiple trainees, please email info@combined-minds.co.uk **

Description

In the majority of organisations, conflict is inevitable and can manifest itself in various ways. It might be between employees, between department functions, employee and Management or Leadership or between customer and supplier. And conflict can have a serious detrimental impact on the business. At senior levels that impact rip businesses apart.

Businesses that are able to resolve conflict in a candid but professional manor, create a working culture that allows for honesty between people to resolve issues without risking damage to the business as a whole.

Who Should Attend?

This course is suitable for all levels of management and leadership the business.

The course is also suitable for front line teams.

Learning Outcomes

• What is conflict? How to identify signs and triggers of conflict.
• Barriers to resolving conflict.
• How conflict manifests.
• Ways to manage conflict.
• Resolutions to conflict.

Requirements

There are no prerequisites to attend this course.

Cost

Virtual Training (Zoom)

• Group up to 15 learners - £600 

In house Group training

• Up to 5 learners - £750
• Up to 10 Learners - £1000

This is just one of a series of Management Essentials courses aimed at helping SMEs to get more from their Business, and improve standards, quality, efficiency and sustainability.